privacy-policy
Introduction Yueqing Feiya Machinery Co., Ltd. ("Feiya Machinery", "we", "us", or "our") is committed to protecting your privacy and the confidentiality of your proprietary designs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our OEM manufacturing services.
1. Information We Collect We collect information that you voluntarily provide to us when you request a quote (RFQ), submit technical drawings, or contact our engineering team. This includes:
·Personal Contact Information: Name, email address, phone number, company name, and shipping address.
·Project Data & Technical Files: CAD drawings (2D/3D), 3D models (STEP/IGES/X_T), blueprints, material specifications, and specific technical requirements uploaded via our inquiry forms.
·Usage Data: Information automatically collected about your device and usage of our website, such as IP address, browser type, and operating system, to help us optimize the user experience.
2. Protection of Intellectual Property (Drawings & Designs) We understand that your designs and technical data are your core business assets.
Feiya Machinery enforces strict confidentiality measures regarding client drawings:
·Strict Confidentiality: All uploaded files and technical documents are treated as strictly confidential. They are accessible only to our internal engineering, cost-evaluation, and production teams for the sole purpose of manufacturing your parts.
·No Unauthorized Sharing: We never share, sell, distribute, or expose your proprietary designs to third parties, competitors, or open marketplaces.
·NDA Availability: We are fully willing to sign a formal Non-Disclosure Agreement (NDA) before receiving sensitive files if required by your company policy.
3. How We Use Your Information We use the collected data strictly for business purposes related to aluminum die casting and precision machining services:
·To evaluate your technical drawings and provide accurate cost estimates (Quotations).
·To communicate with you regarding order status, technical queries, production updates, and logistics.
·To process payments and deliver products via logistics partners.
·To improve our website functionality and customer service efficiency.
4. Sharing of Your Information We do not sell, trade, or rent your personal identification information to others. We may share necessary data with trusted third-party service providers solely for the purpose of fulfilling your order:
·Logistics Partners: Shipping companies (e.g., DHL, FedEx, UPS, or sea freight forwarders) to deliver samples or bulk goods.
·Payment Processors: Banks or financial institutions to process transactions securely.
5. Data Security We implement appropriate technical and organizational security measures to protect your personal data and project files against unauthorized access, alteration, disclosure, or destruction. Our website uses Secure Socket Layer (SSL) encryption to ensure safe data transmission between your browser and our servers.
6. Cookies Our website may use "cookies" to enhance the user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, please note that some parts of the site (such as inquiry forms) may not function properly without cookies.
7. Your Rights You have the right to request access to the personal information we hold about you, to correct any inaccuracies, or to request the deletion of your data (including project files) from our records. To exercise these rights, please contact us at the email provided below.
8. Changes to This Privacy Policy Feiya Machinery reserves the right to update this privacy policy at any time. We encourage users to frequently check this page for any changes. By using this website, you signify your acceptance of this policy.
9. Contact Us If you have any questions about this Privacy Policy or our handling of your project data/NDAs, please contact us at:
Yueqing Feiya Machinery Co., Ltd.
·Address: No. 10, Liao Middle Road, Gang District, Nanyue Town, Yueqing City, Wenzhou City, Zhejiang Province, China
·Email: fiya@flyaisa.com
·Phone: +86-159-5877-5069